This is “Additional Resources”, section 8.4 from the book Communication for Business Success (Canadian Edition) (v. 1.0). For details on it (including licensing), click here.
This book is licensed under a Creative Commons by-nc-sa 3.0 license. See the license for more details, but that basically means you can share this book as long as you credit the author (but see below), don't make money from it, and do make it available to everyone else under the same terms.
This content was accessible as of December 29, 2012, and it was downloaded then by Andy Schmitz in an effort to preserve the availability of this book.
Normally, the author and publisher would be credited here. However, the publisher has asked for the customary Creative Commons attribution to the original publisher, authors, title, and book URI to be removed. Additionally, per the publisher's request, their name has been removed in some passages. More information is available on this project's attribution page.
For more information on the source of this book, or why it is available for free, please see the project's home page. You can browse or download additional books there. To download a .zip file containing this book to use offline, simply click here.
Online Writing Laboratory (OWL) at Purdue has a comprehensive guide to the writing process. http://owl.english.purdue.edu
The newsletter Managing Work Relations offers an article on the grapevine and workplace gossip. http://www.workrelationships.com/site/newsletter/issue1.htm
Visit this About.com page for an informative article for managers on how to deliver feedback to subordinates. http://humanresources.about.com/cs/communication/ht/Feedbackimpact.htm
Read an inspiring story about feedback on this Helium.com page. http://www.helium.com/items/1231747-communication-skills-providing-feedback-that-has-an-impact
Read more about how to accept and benefit from feedback in this e-zine article. http://ezinearticles.com/?Workplace-Communication---Accepting-Feedback&id=2147532
Study Guides and Strategies presents an article on how to benefit from feedback when working with a tutor. http://www.studygs.net/feedback.htm
AllBusiness presents an article on the five main methods of market research. http://www.allbusiness.com/marketing/market-research/1287-1.html
Free Management Library presents an in-depth article on market research. http://managementhelp.org/mrktng/mk_rsrch/mk_rsrch.htm
Explore the home page of SurveyMonkey and learn about some of the decisions that need to be made in the process of designing a survey. http://www.surveymonkey.com
Read an article on how to organize a focus group by Carter McNamara, MBA, PhD. http://managementhelp.org/evaluatn/focusgrp.htm
Writers often receive feedback by having their documents edited. Read about what an editor does on the home page of KOK Edit. http://www.kokedit.com
ChangingMinds.org discusses Rogers’s five feedback types with examples. http://changingminds.org/techniques/conversation/reflecting/rogers_feedback.htm