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Chapter 14 Appendix C: OCC Benchmarking

Table 14.1 Descriptive Statistics for Strategic Business Units

OCC dimension Mean value Standard deviation Coefficient of variation
1. Trustworthy leadership 27.1 4.7 0.17
2. Trusting followers 24.7 4.3 0.17
3. Capable champions 26.1 4.9 0.19
4. Involved midmanagement 26.2 4.5 0.17
5. Systems thinking 25.9 4.1 0.21
6. Communications systems 23.4 4.8 0.21
7. Accountable culture 26.0 4.3 0.17
8. Innovative culture 24.6 4.6 0.19
Overall organization
Aggregate scores: 204.0

Source: These data represent the descriptive statistics on organizational capacity for change across the eight dimensions for 5,124 employees assessing their organizational capacity for change within 205 strategic business units for firms operating in North America, Europe, and Asia during 1999 to 2006. The coefficient of variation is the standard deviation divided by the mean value. The higher the coefficient of variation, the more variation or volatility is experienced with this particular organizational attribute.