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Chapter 14 Appendix C: OCC Benchmarking

Table 14.1 Descriptive Statistics for Strategic Business Units

OCC dimension Mean value Standard deviation Coefficient of variation
1. Trustworthy leadership 27.1 4.7 0.17
2. Trusting followers 24.7 4.3 0.17
3. Capable champions 26.1 4.9 0.19
4. Involved midmanagement 26.2 4.5 0.17
5. Systems thinking 25.9 4.1 0.21
6. Communications systems 23.4 4.8 0.21
7. Accountable culture 26.0 4.3 0.17
8. Innovative culture 24.6 4.6 0.19
Overall organization
Aggregate scores: 204.0