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Suppose that in 2025 you are working as a middle-level manager at a U.S. corporation that makes baby products. You and four other managers in your unit begin to hear reports from parents that two of your company’s products, one particular crib and one particular stroller, have apparently caused injuries to their children after both products collapsed as toddlers were bouncing in them. There have been a dozen reports so far, eight for the stroller and four for the crib. The other four managers and you suspect that a hinge in both products might be to blame, but you also realize that several thousand cribs and strollers have been sold in the last year with this particular hinge, with only a dozen apparent injuries resulting. The other four managers decide to keep quiet about the parents’ reports for two reasons. First, the number of reports is very few compared to the number of cribs and strollers that have been sold. Second, they worry that if they bring the reports to the attention of upper management, their jobs may be at risk.
Having learned about groupthink in your introduction to sociology course, you recognize that groupthink may be operating in your present situation in a way that could lead to further injuries of toddlers across the country. Yet you also think the two reasons the other managers have for remaining silent make some sense. What, if anything, do you do? Explain your answer.