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Successful organizations depend on getting the right mix of individuals in the right positions at the right times.
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Reading this chapter will help you do the following:
Figure 2.2 The P-O-L-C Framework
Individuals bring a number of differences to work. They have a variety of personalities, values, and attitudes. When they enter into organizations, their stable or transient characteristics affect how they behave and perform. Moreover, companies hire people with the expectation that they have certain knowledge, skills, abilities, personalities, and values.
Recall that you are learning about the principles of management through the planning-organizing-leading-controlling (P-O-L-C) framework. Employees’ personalities, attitudes, and work behaviors affect how managers approach each P-O-L-C dimension. Here are just a few examples:
Therefore, it is important for managers to understand the individual characteristics that matter for employee and manager behaviors.