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An Introduction to Organizational Behavior

Table of Contents

• About the Authors

• Acknowledgments

• Dedications

• Preface

• Chapter 1: Organizational Behavior

  • Chapter Introduction
  • Understanding Organizational Behavior
  • Understanding Your Learning Style
  • Understanding How OB Research Is Done
  • Trends and Changes
  • Conclusion
  • Exercises

• Chapter 2: Managing Demographic and Cultural Diversity

  • Chapter Introduction
  • Demographic Diversity
  • Cultural Diversity
  • The Role of Ethics and National Culture
  • Conclusion
  • Exercises

• Chapter 3: Understanding People at Work: Individual Differences and Perception

  • Chapter Introduction
  • The Interactionist Perspective: The Role of Fit
  • Individual Differences: Values and Personality
  • Perception
  • The Role of Ethics and National Culture
  • Conclusion
  • Exercises

• Chapter 4: Individual Attitudes and Behaviors

  • Chapter Introduction
  • Work Attitudes
  • Work Behaviors
  • The Role of Ethics and National Culture
  • Conclusion
  • Exercises

• Chapter 5: Theories of Motivation

  • Chapter Introduction
  • Need-Based Theories of Motivation
  • Process-Based Theories
  • The Role of Ethics and National Culture
  • Conclusion
  • Exercises

• Chapter 6: Designing a Motivating Work Environment

  • Chapter Introduction
  • Motivating Employees Through Job Design
  • Motivating Employees Through Goal Setting
  • Motivating Employees Through Performance Appraisals
  • Motivating Employees Through Performance Incentives
  • The Role of Ethics and National Culture
  • Conclusion
  • Exercises

• Chapter 7: Managing Stress and Emotions

  • Chapter Introduction
  • What Is Stress?
  • Avoiding and Managing Stress
  • What Are Emotions?
  • Emotions at Work
  • The Role of Ethics and National Culture
  • Conclusion
  • Exercises

• Chapter 8: Communication

  • Chapter Introduction
  • Understanding Communication
  • Communication Barriers
  • Different Types of Communication and Channels
  • The Role of Ethics and National Culture
  • Conclusion
  • Exercises

• Chapter 9: Managing Groups and Teams

  • Chapter Introduction
  • Group Dynamics
  • Understanding Team Design Characteristics
  • Management of Teams
  • Barriers to Effective Teams
  • The Role of Ethics and National Culture
  • Conclusion
  • Exercises

• Chapter 10: Conflict and Negotiations

  • Chapter Introduction
  • Understanding Conflict
  • Causes and Outcomes of Conflict
  • Conflict Management
  • Negotiations
  • The Role of Ethics and National Culture
  • Conclusion
  • Exercises

• Chapter 11: Making Decisions

  • Chapter Introduction
  • Understanding Decision Making
  • Faulty Decision Making
  • Decision Making in Groups
  • The Role of Ethics and National Culture
  • Conclusion
  • Exercises

• Chapter 12: Leading People Within Organizations

  • Chapter Introduction
  • Who Is a Leader? Trait Approaches to Leadership
  • What Do Leaders Do? Behavioral Approaches to Leadership
  • What Is the Role of the Context? Contingency Approaches to Leadership
  • What’s New? Contemporary Approaches to Leadership
  • The Role of Ethics and National Culture
  • Conclusion
  • Exercises

• Chapter 13: Power and Politics

  • Chapter Introduction
  • The Basics of Power
  • The Power to Influence
  • Organizational Politics
  • Understanding Social Networks
  • The Role of Ethics and National Culture
  • Conclusion
  • Exercises

• Chapter 14: Organizational Structure and Change

  • Chapter Introduction
  • Organizational Structure
  • Organizational Change
  • The Role of Ethics and National Culture
  • Conclusion
  • Exercises

• Chapter 15: Organizational Culture

  • Chapter Introduction
  • Understanding Organizational Culture
  • Characteristics of Organizational Culture
  • Creating and Maintaining Organizational Culture
  • Creating Culture Change
  • The Role of Ethics and National Culture
  • Conclusion
  • Exercises